Terms of service

Last updated: October 13, 2026

Reservations and payment

Reservations are prepaid through the online booking flow. Prepayment guarantees a rafting spot. Reservations may be made up to two hours before the desired trip time when availability remains; earlier booking is encouraged.

Trip participation

Rafters must be at least two years old. Each raft must have at least two capable paddlers. Children 12 and younger must wear provided life jackets throughout the trip; older rafters must keep the provided life jacket in the raft. Footwear is required.

What guests may bring

Guests may bring a reasonably sized cooler with snacks and drinks. Glass and Styrofoam are prohibited. Fishing is not allowed from the rafts. Guests should leave valuables and anything they do not want to lose or get wet behind.

Cancellation and changes

Cancel at least 24 hours before the trip for a full refund. Rescheduling is allowed. Use the change link in your confirmation email to add or subtract people from an existing reservation.

Conditions and operations

The float is a Class I river experience with five small rapids. Water levels, weather, launch timing, raft assignments, and availability can affect the experience. The Launchmaster chooses raft sizes and quantities based on group size, water levels, and availability. Truckee River Raft Company follows applicable local and state health protocols.

Contact

Questions about these terms can be sent to info@tahoeraft.com or (530) 583-0123.